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Help & Support
If you have a question about Skiltvis, email support@skiltvis.com. Skiltvis is independently developed and supported. We reply as soon as we can, but do not currently promise a specific response time.
What to include
Briefly describe what you did, what you expected and what happened. Include your iPhone model, iOS version and app version for a technical issue. Do not send passwords, payment information or other sensitive data.
Frequently asked questions
Do I need an account?
No. Learning progress is stored locally on your iPhone, and Skiltvis has no user account.
Does the app work offline?
Yes. The catalogue and learning experience are designed to work without an internet connection. App Store purchases and restoration may require contact with Apple.
How do I restore a purchase?
Open Settings in the app and choose to restore purchases. You must use the same Apple Account used for the original purchase.
Can I move progress to a new iPhone?
Skiltvis currently has no account or cloud synchronisation for learning progress. The purchase can be restored through Apple, but local progress may not transfer.
Where do sign meanings come from?
The catalogue separates official text from Skiltvis explanations. Official names and meanings cite the Norwegian Road Sign Regulations and the Norwegian Public Roads Administration.